Integrating Machine Learning Data with Symbolic Knowledge from Collaboration Practices of Curators to Improve Conversational SystemsClaudio Santos PinhanezHeloisa Caroline de Souza Pereira Candelloet al.2021CHI 2021
Microbanking: Bringing credit to underrepresented communities by enhancing local financial practices with AIHeloisa CandelloAndrea Britto Mattoset al.2021RDAI 2021
The role of passion and equality in the design of services for social justice activistsClaudio Pinhanez2021Int. J. Des. Soc.
Improving out-of-scope detection in intent classification by using embeddings of the word graph space of the classesPaulo CavalinVictor Henrique Alves Ribeiroet al.2020EMNLP 2020
From disjoint sets to parallel data to train seq2seq models for sentiment transferPaulo CavalinMarisa Vasconceloset al.2020EMNLP 2020
Slow Down, Redesign, and Accelerate: Adaptations and Resilience on Business Sales Transformation amid COVID-19 crisisHeloisa Caroline de Souza Pereira CandelloJuliana Jansen Ferreiraet al.2020NFW 2020
Intentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum GuidesFabricio BarthHeloisa Candelloet al.2020CUI 2020
Unveiling Practices and Challenges of Machine Teachers of Customer Service Conversational SystemsHeloisa CandelloMairieli Wesselet al.2020CUI 2020
HCI Research Challenges for the Next Generation of Conversational SystemsClaudio Pinhanez2020CUI 2020
Creating Corpora for Seq2Seq Tone Rephrasing Using Social Media PostsPaulo CavalinMarisa Vasconceloset al.2020IJCNN 2020