Answers to questions about questions-and-answers

Abstract

'Questions-and-answers' is the name usually given to the writing technique in which questions (presumably those the reader would have) are explicitly stated, and then answered. The technique is used only infrequently today, and almost totally ignored in textbooks and research on technical communications. However, when the technique is used, it appears to be successful. Could it be used more extensively with good result? The paper provides some historical perspective by noting the use of questions in classical rhetoric, and then examines possible advantages and disadvantages of using a pure question and answer approach in technical writing today. In theory, it should help both readers (who are looking for answers) and writers (for whom it could provide discipline). But there are also negatives-- primarily its potential for misuse in the hands of an unscrupulous writer. The paper concludes with a suggestion for further testing, noting some facets that should receive particular attention.