Managing service requests with common renewable resources
- Genady Ya. Grabarnik
- Larisa Shwartz
- 2011
- Journal of the Chinese Institute of Industrial Engineers
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Toward transforming business continuity services
- Christopher Ward
- Shimon Agassi
- et al.
- 2009
- IBM J. Res. Dev
A configuration management database architecture in support of IBM service management
- Hari Madduri
- Shepherd S.B. Shi
- et al.
- 2007
- IBM Systems Journal
Stochastic Banach principle in operator algebras
- Genady Ya. Grabarnik
- Laura Shwartz
- 2007
- Studia Mathematica