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Automated Single-Turn Solution Recommendation System for Software IT Support TicketsPaulina Toro IsazaMichael Niddet al.2025Big Data 2025
The Literary Canons of Large-Language Models: An Exploration of the Frequency of Novel and Author Generations Across Gender, Race and Ethnicity, and NationalityPaulina Toro IsazaNalani Kopp2025NAACL 2025
Exploring Large Language Models for Low-Resource IT Information ExtractionBhavya -Paulina Toro Isazaet al.2023ICDM 2023