Malibu personal productivity assistant
Werner Geyer, Beth Brownholtz, et al.
CHI 2007
StackExchange is a network of Question & Answer (Q&A) sites that support collaborative knowledge exchange on a variety of topics. Prior research found a significant imbalance between those who contribute content to Q&A sites (predominantly people from Western countries) and those who passively use the site (the so-called “lurkers”). One possible explanation for such participation differences between countries could be a mismatch between culturally related preferences of some users and the values ingrained in the design of the site. To examine this hypothesis, we conducted a value-sensitive analysis of the design of the StackExchange site Stack Overflow and contrasted our findings with those of participants from societies with varying cultural backgrounds using a series of focus groups and interviews. Our results reveal tensions between collectivist values, such as the openness for social interactions, and the performance-oriented, individualist values embedded in Stack Overflow’s design and community guidelines. This finding confirms that socio-technical sites like Stack Overflow reflect the inherent values of their designers, knowledge that can be leveraged to foster participation equity.
Werner Geyer, Beth Brownholtz, et al.
CHI 2007
Heloisa Candello, Mauro Pichiliani, et al.
HTTF 2019
Qianqia Queenie Zhang, Soya Park, et al.
PACM HCI
Sunyoung Kim, Krzysztof Z. Gajos, et al.
MobileHCI 2016