"Personal social dashboard": A tool for measuring your social engagement effectiveness in the enterprise

Abstract

Social media platforms have become popular in many enterprises. Employees build their social eminence by effectively engaging on these platforms. Becoming socially eminent in the organization is a personal journey and many employees need guidance to succeed. In this paper, we describe a tool called Personal Social Dashboard deployed within our enterprise. The tool provides feedback to employees on how effectively they engage in the enterprise social network by maintaining a set of scores covering different aspects of one's social role, such as Activity, Network, Reaction, and Eminence. We provide a description of the tool with a subsequent study of its use within the company and effect on employees' behavior in the company's social network.