Power distribution utilities incur significant expenditures due to field operations. While restoration efforts following outages lead to truck rolls in order to identify and rectify faults, there exist several non-outage events that also result in generation of work orders and crew visits. In this paper, we discuss a new problem in the smart grid domain wherein data-driven approaches may be used to improve field operations and customer experience by minimizing the time required to diagnose, locate and rectify non- outage faults. In particular, we discuss how voltage datastream from customer smart meters can be leveraged to pre-inform the crew about such faults and proactively generate work orders. We also conduct a preliminary investigation based on meter data obtained from a large electrical utility in North America.