Anti-serendipity: Finding useless documents and similar documentsJames W. CooperJohn M. Prager2000HICSS 2000
Who's who? Identifying concepts and entities across multiple documentsZunaid KaziYael Ravin2000HICSS 2000
Persistent conversation: A dialog between design and researchThomas EricksonSusan Herring2000HICSS 2000