Toward a research agenda for human-centered service system innovation
- Paul Maglio
- Stephen K. Kwan
- et al.
- 2015
- Service Science
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3 results for Stephen K. Kwan
Designing multichannel value propositions to enhance value-cocreation phenomenon
- Vittorio Cesarotti
- Alessio Giuiusa
- et al.
- 2014
- International Journal of Service Science, Management, Engineering, and Technology
Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References
- Jim Spohrer
- Stephen K. Kwan
- 2009
- International Journal of Information Systems in the Service Sector (IJISSS)