PolyGraph: System for dynamic reduction of false alerts in large-scale IT service delivery environments
- Sangkyum Kim
- Winnie Cheng
- et al.
- 2011
- USENIX ATC 2011
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10 results for Laura Luan
Fresco: A web services based framework for configuring extensible SLA management systems
- Christopher Ward
- Melissa J. Buco
- et al.
- 2005
- ICWS 2005
Privileged identity management in enterprise service-hosting environments
- Kumar Bhaskaran
- Milton Hernandez
- et al.
- 2012
- NOMS 2012
Multi-dimensional knowledge integration for efficient incident management in a services cloud
- Rajeev Gupta
- K. Hima Prasad
- et al.
- 2009
- SCC 2009
Towards an optimized model of incident ticket correlation
- Patricia Marcu
- Genady Grabarnik
- et al.
- 2009
- IM 2009
PEM: A framework enabling continual optimization of workflow process executions based upon business value metrics
- Melissa J. Buco
- Rong N. Chang
- et al.
- 2005
- SCC 2005
Low traffic overlay networks with large routing tables
- Chunqiang Tang
- Melissa J. Buco
- et al.
- 2005
- SIGMETRICS 2005
Managing eBusiness on demand SLA contracts in business terms using the cross-SLA execution manager SAM
- M. Buco
- Rong Chang
- et al.
- 2003
- ISADS 2003
A service delivery platform for server management services
- Jonathan Lenchner
- Daniela Rosu
- et al.
- 2009
- IBM J. Res. Dev
Utility computing SLA management based upon business objectives
- Melissa J. Buco
- Rong N. Chang
- et al.
- 2004
- IBM Systems Journal