The problem of private information in large software organizations

Abstract

Coordination of project stakeholders is critical to timely and consistent software delivery. In this short paper we present the problem of private information as a guiding framework or lens through which to interpret coordination dynamics within software organizations. We provide evidence of this problem in the form of specific challenges, collected via interviews from a diverse set of extended (i.e., non-development) stakeholders in a globally distributed software development organization. © 2011 ACM.