About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Publication
ACM CSCW 2002
Conference paper
Making Web sites be places for social interaction
Abstract
Technology can play an important role in enabling people to interact with each other. The Web is one such technology with the affordances for sharing information and for connecting people to people. In this paper, we describe the design of two social interaction Web sites for two different social groups. We review several related efforts to provide principles for creating social interaction environments and describe the specific principles that guided our design. To examine the effectiveness of the two sites, we analyze the usage data. Finally, we discuss approaches for encouraging participation and lessons learned.