About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Publication
Big Data 2016
Conference paper
Information retrieval, fusion, completion, and clustering for employee expertise estimation
Abstract
Estimating the skills, talents, and expertise of employees is essential for human capital management in knowledge-based organizations across industries and sectors. In this paper, we describe an approach to infer the expertise of employees from their enterprise data and digital footprints. Using a novel big data workflow with components of information retrieval and search, data fusion, matrix completion, and ordinal regression clustering, we are able to automatically find evidence of expertise and determine appropriate evidence weights for different queries and data sources that we merge and present in a manner consumable by businesspeople. We illustrate the system on sample data from the IBM Corporation where it has been deployed.