Publication
CHIWORK 2022
Conference paper

Extending a Human-AI Collaboration Framework with Dynamism and Sociality

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Abstract

Abstract. We propose an integrated framework of Collaborating Humans and AIs (CHA) for the design, analysis, and critique of human-AI applications in current and future workplaces. Through four use cases, we explore different configurations of humans working with intelligent systems, informed by a 70-year history of frameworks of human-machine interaction. We make two primary contributions: (1) In contrast to prior analyses of mixed-initiative human-AI systems, we demonstrate that complex organizational applications involve dynamic shifts and exchanges of human and machine initiative. (2) We extend the analyses to include multi-user configurations, in which we can examine the sometimes-invisible human roles behind those structures, interrogate power relationships, and uncover mismatches between the desired and available levels of human and AI initiative.

Date

07 Jun 2022

Publication

CHIWORK 2022

Authors

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