Designing for Agonism: 12 Workers’ Perspectives on Contesting Technology Futures

Abstract

In this paper, we gather 12 workers from a large technology company, as recent participants of a research initiative on the social impact of emerging technologies, to present a collaborative analysis of the opportunities and limitations of dissensus-based approaches to technology research and design. We introduce a series of speculative and deconstructive probes and present findings from their use in four collaborative design sessions. We then draw on the theoretical tradition of Agonism to identify moments of friction, refusal, and disagreement over the course of these sessions. We contend that this approach offers a politically important alternative to consensus-based collaborative design methods and can even surface new rhetorics of contestation within discourses on technology futures. We conclude with a discussion of the importance of worker-authored research and an initial set opportunities, challenges, and paradoxes as a resource for future efforts to "Design for Agonism."