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ACM Transactions on Information Systems (TOIS)
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An experimental study of people creating spreadsheets

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Abstract

Nine experienced users of electronic spreadsheets each created three spreadsheets. Although participants were quite confident that their spreadsheets were accurate, 44 percent of the spreadsheets contained user-generated programming errors. With regard to the spreadsheet creation process, we found that experienced spreadsheet users spend a large percentage of their time using the cursor keys, primarily for the purpose of moving the cursor around the spreadsheet. Users did not spend a lot of time planning before launching into spreadsheet creation, nor did they spend much time in a separate, systematic debugging stage. Participants spent 21 percent of their time pausing, presumably reading and/or thinking, prior to the initial keystrokes of spreadsheet creation episodes. © 1987, ACM. All rights reserved.

Date

01 Jul 1987

Publication

ACM Transactions on Information Systems (TOIS)

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