Knowledge-augmented Risk Assessment (KaRA): a hybrid-intelligence framework for supporting knowledge-intensive risk assessment of prospect candidates
Building a natural language processing (NLP) model can be challenging for end-users such as analysts, journalists, investigators, etc., especially given that they will likely apply existing tools out of the box. In this article, we take a closer look at how two complementary approaches, a state-of-the-art human-in-the-loop (HITL) tool and a generative language model (GPT-3) perform out of the box, that is, without fine-tuning. Concretely, we compare these approaches when end-users with little technical background are given pattern extraction tasks from text. We discover that the HITL tool performs with higher precision, while GPT-3 requires some level of engineering in its input prompts as well as post-processing on its output before it can achieve comparable results. Future work in this space should look further into the advantages and disadvantages of the two approaches, HITL and generative language model, as well as into ways to optimally combine them.