Stochastic optimization models for workforce planning, operations, and risk management
- Michael J. Davis
- Yingdong Lu
- et al.
- 2018
- Service Science
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Cultivating T-shaped professionals in the era of digital transformation
- Haluk Demirkan
- James Clinton Spohrer
- 2018
- Service Science
Toward a research agenda for human-centered service system innovation
- Paul Maglio
- Stephen K. Kwan
- et al.
- 2015
- Service Science