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Publication
CTS 2013
Conference paper
Using public social media to find answers to questions
Abstract
On some social media platforms, such as Twitter, Youtube, Pinterest, and tumblr, much of the content generated by users is publicly accessible and communication can be easily initiated between strangers who have never previously communicated before. The communities that have risen up around these platforms, particularly on Twitter, can also be inclusive and supportive of interactions between strangers. © 2013 IEEE.