About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Publication
INTERSPEECH - Eurospeech 1999
Conference paper
RECENT IMPROVEMENTS IN VOICEMAIL TRANSCRIPTION
Abstract
In this paper we report recent improvements in voicemail transcription. Last year, the speaker independent and speaker adapted word error rates (WER) on the Voicemail Transcription task were reported at 41.94% and 38.18% respectively. This year, we report a relative improvement of 18% in the speaker independent performance and 11% in the speaker adapted performance over last year. This improvement is a result of some new algorithms and an increase in the amount of training data. In the following sections, we describe the contribution of several components to improving the word error rate.