Publication
ICWSM 2013
Conference paper

Predicting and recommending skills in the social enterprise

Abstract

In this paper, we discuss the need for accurate skills assessments of employees in large, global, client-facing enterprises and shortcomings of existing systems for obtaining and managing expertise. We describe enterprise and social data that can be mined to improve skill assessment processes. We propose a matrix completion approach with side information for improved skill assessment prediction and recommendation, and discuss how outputs can improve existing business process use cases and illuminate new ones. Copyright © 2013, Association for the Advancement of Artificial Intelligence. All rights reserved.

Date

Publication

ICWSM 2013

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