About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Publication
Communications of the ACM
Paper
Evolving the Scope of User-Centered Design
Abstract
Designing usable software involves more than user input, it requires many astute perspectives to attain a balanced view.