Making Crowdwork Work: Issues in Crowdsourcing for Organizations
Obinna Anya, Melissa Cefkin, et al.
HCOMP 2013
Building systems to enable knowledge sharing and decision support among clinicians across organizational and geographical boundaries is a complex but important task that lies at the core of the idea of telehealth. Practice-centered awareness has the potential to enhance the usability of cross-boundary clinical decision support systems by providing a shared context of work for decision support across organizational and geographical boundaries based on awareness of a clinician's work contexts and practice-related work activities, including local workarounds, non-explicit rules, improvisation strategies, institutional agenda and patients' needs. We present a multi-method evaluation of the practice-centered awareness features of CaDHealth. CaDHealth is a clinical decision support system that enables clinicians to construct awareness of one another's work activities and contexts across geographical and organizational boundaries based on three categories of work practice - ontological, stereotyped and situated work practices. Evaluation results indicate that incorporating practice-centered awareness features in telehealth systems results in better work coordination across organizational and geographical boundaries, leads to more effective cross-boundary clinical decision support, and enhances the perceived usefulness and adoption of telehealth and e-health applications.
Obinna Anya, Melissa Cefkin, et al.
HCOMP 2013
Melissa Cefkin, Obinna Anya, et al.
CSCW 2014
Obinna Anya, Bob Moore, et al.
Procedia Manufacturing
Obinna Anya, Laura Carletti, et al.
GROUP 2014