A VoiceXML framework for reusable dialog components

Abstract

VoiceXML or Voice extensible Markup Language, is a special markup language designed to facilitate the creation of speech application, especially interactive voice response (IVR) application. The VoiceXML Forum has submitted VoiceXML 1.0 to the W3C Voice Browser activity. As part of its activities, the W3C Voice Browser working group has identified reusable dialog components as an item worth studying and it published a set of associated requirements. We present two frameworks that satisfy the W3C reusable dialog component requirements while remaining compliant with the VoiceXML 1.0 specifications. One framework is client-centric, the other is server centric.