Conference paperManagement of service process QoS in a service provider - Service supplier environmentGenady Grabarnik, Heiko Ludwig, et al.CEC/EEE 2007
Conference paperMulti-view feature selection for labeling noisy ticket dataWubai Zhou, Xiaolong Zhu, et al.NOMS 2018
Conference paperAutomating the delivery of IT service continuity management through cloud service orchestrationMarkus Klems, Stefan Tai, et al.NOMS 2010
PaperOnline Interactive Collaborative Filtering Using Multi-Armed Bandit with Dependent ArmsQing Wang, Chunqiu Zeng, et al.IEEE TKDE