Maja Vukovic, Jim Laredo, et al.
IM 2013
The increasing popularity of chatbots as virtual assistants has lead to many organizations releasing If-This-Then-That frameworks to engineer such chatbots. However, these frameworks often result in inflexible and difficult-to-maintain chatbots. This paper outlines a high-level conceptual framework for realizing flexible chatbots founded upon agent-oriented abstractions: goals, plans, and commitments.
Maja Vukovic, Jim Laredo, et al.
IM 2013
Chen Lin, Anup K. Kalia, et al.
ICWS 2018
Anup K. Kalia, Jin Xiao, et al.
ESEC/FSE 2021
Maja Vukovic, Jinho Hwang
NOMS 2016