Automated assignment of helpdesk email tickets: An artificial intelligence life-cycle case study
- Shivali Agarwal
- Jayachandu Bandlamudi
- et al.
- 2020
- AI Magazine
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92 results for Conversational AI
Conversational BI: an ontology-driven conversation system for business intelligence applications
- Abdul H Quamar
- Fatma Ozcan
- et al.
- 2020
- VLDB 2020
Unveiling Practices and Challenges of Machine Teachers of Customer Service Conversational Systems
- Heloisa Candello
- Mairieli Wessel
- et al.
- 2020
- CUI 2020
Design Systems for Conversational UX
- Robert Moore
- Eric Young Liu
- et al.
- 2020
- CUI 2020
Intentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum Guides
- Fabricio Barth
- Heloisa Candello
- et al.
- 2020
- CUI 2020
Predicting Future Accident Risks of Older Drivers by Speech Data from a Voice-Based Dialogue System: A Preliminary Result
- 2020
- AHFE 2020
Virtual, augmented, and mixed reality for human-robot interaction (VAM-HRI)
- Tom Williams
- Daniel Szafir
- et al.
- 2020
- HRI 2020
A snooze-less user-aware notification system for proactive conversational agents
- Yara Rizk
- Vatche Isahagian
- et al.
- 2020
- HAI-GEN+user2agent 2020
DOC2DIAL: A framework for dialogue composition grounded in documents
- Song Feng
- Kshitij Fadnis
- et al.
- 2020
- AAAI 2020
Context-aware conversation thread detection in multi-party chat
- Ming Tan
- Dakuo Wang
- et al.
- 2019
- EMNLP-IJCNLP 2019