Discourse segmentation in aid of document summarizationBranimir K. BoguraevMary S. Neff2000HICSS 2000
Making sense of computer-mediated communication (CMC): Conversations as genres, CMC systems as genre ecologiesThomas Erickson2000HICSS 2000
Anti-serendipity: Finding useless documents and similar documentsJames W. CooperJohn M. Prager2000HICSS 2000