Publications

32 results at SCC 2008

Mining top issues from contact center logs for self help portals
- - Dinesh Garg
  - Nanda Kambhatla
  - et al.
- 2008
- SCC 2008
SpiG4WSC: A calculus for secure services composition1
- - Xu Dong Hong
  - Qi Yong
  - et al.
- 2008
- SCC 2008
On improving change management process for enterprise IT services
- - Xiang Luo
  - Koushik Kar
  - et al.
- 2008
- SCC 2008
Deriving explicit data links in WS-BPEL processes
- - Oliver Kopp
  - Rania Khalaf
  - et al.
- 2008
- SCC 2008
SOAR: SOcially Aware Routing for request matching in enterprise environments
- - Asheq Khan
  - Hani Jamjoom
- 2008
- SCC 2008
Using an interface proxy to host versioned web services
- - David Frank
  - Linh Lam
  - et al.
- 2008
- SCC 2008
Enhanced maintenance services with automatic structuring of IT problem ticket data
- - Xing Wei
  - Anca Sailer
  - et al.
- 2008
- SCC 2008
Dynamic support for BPEL process instance adaptation
- - Ru Fang
  - Le Zou Zhi
  - et al.
- 2008
- SCC 2008
Zazen: A mediating SOA between ajax applications and enterprise data
- - Avraham Leff
  - James T. Rayfield
- 2008
- SCC 2008
A software as a service with multi-tenancy support for an electronic contract management application
- - Thomas Kwok
  - Thao Nguyen
  - et al.
- 2008
- SCC 2008