Publications

This is our catalog of recent publications authored by IBM researchers, in collaboration with the global research community. We’re currently adding our back catalog of more than 110,000 publications. It’s an ever-growing body of work that shows why IBM is one of the most important contributors to modern computing.

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Year

End-to-end service data analysis: Efficiencies achieved across the enterprise
- - Lorraine M. Herger
  - William J. Rippon
  - et al.
- 2017
- IBM J. Res. Dev
A platform for end-to-end mobile application infrastructure analytics using system log correlation
- - Venkatraman Ramakrishna
  - Nitendra Rajput
  - et al.
- 2017
- IBM J. Res. Dev
Automatic problem extraction and analysis from unstructured text in IT tickets
- - Shivali Agarwal
  - V. Aggarwal
  - et al.
- 2017
- IBM J. Res. Dev
Entity search techniques for expediting entitlement resolution in technology support services
- - S. Sarkar
  - Byungchul Tak
- 2017
- IBM J. Res. Dev
On the adoption and impact of predictive analytics for server incident reduction
- - Ioana Giurgiu
  - Dorothea Wiesmann
  - et al.
- 2017
- IBM J. Res. Dev
Predictive maintenance based on event-log analysis: A case study
- - J. Wang
  - Changsheng Li
  - et al.
- 2017
- IBM J. Res. Dev
IT troubleshooting with drift analysis in the DevOps era
- - Fanjing Meng
  - Mark N. Wegman
  - et al.
- 2017
- IBM J. Res. Dev
Advanced search system for IT support services
- - Yu Deng
  - Kaoutar El Maghraoui
  - et al.
- 2017
- IBM J. Res. Dev
Enterprise storage software lifecycle management system
- - Eric Butler
  - Thomas D. Griffin
  - et al.
- 2017
- IBM J. Res. Dev
Ontology-driven root-cause analytics for user-reported symptoms in managed IT systems
- - Karthikeyan Ponnalagu
- 2017
- IBM J. Res. Dev